Passenger Profiling / Behavioural Analysis

Want to avoid tick-box security? Want to deliver security solutions based on common sense? Want to empower your personnel to make logical decisions and determine how best to utilise screening technologies? Want to profile passengers whilst ensuring that no person is determined to be a threat purely because of their gender, ethnicity, religion or skin colour? Then, these are the programmes for your organisation…

Green Light has, for almost two decades, been an advocate of logical passenger risk assessment and has taught non-discriminatory profiling techniques to airport screeners, aircrew and management personnel around the globe. The Green Light solution, grounded in baselining, has been embraced by regulatory authorities and industry as a methodology which aims to identify all threats, from the suicidal terrorist to the intoxicated, potentially unruly, passenger.

Identifying threats, however, is only part of the solution. Our programmes teach staff how to resolve their concerns through questioning techniques. In most programmes, there is a considerable use of role play.

We do recognise that some organisations prefer the word 'profiling', whilst others the phrase 'behavioural analysis', yet ultimately its all about passenger risk assessment. We will use the terminology which sits best with your organisation in its attempt to introduce differentiation to the screening process and deploy common sense security to the checkpoint.

Standard Course Content

  • Defining Behavioural Analysis
  • Limitations of Technology
  • Expectations of Behaviour
  • Passenger Profiles
  • Terrorist Modus Operandi
  • Travel Documentation
  • Itineraries
  • Biology of Fear
  • Causes for Concern
  • Behavioural Analysis
  • Deception Indicators
  • Questioning Techniques
  • Decision Making
  • Baggage Profiling
  • Search Techniques (in relation to Behavioural Analysis)
  • Role Play

Recommeded Duration

  • 5-8 participants: 4 days
  • 9-11 participants: 5 days
  • 11-18 participants: 7 days (plus rest days in middle of programme)

Note: Due to the element of role play, the actual course duration is determined by the number of participants.

We can run the entire programme (for a maximum of 18 participants) within 5 days, but it should be noted that the opportunity for role play (a key element of the course and a fundamental requirement for people new to behavioural analysis techniques) will be extremely limited.

Alternative programme can be offered:

Behavioural Analysis for Security Trainers

  • Course duration: 5-8 days
  • Number of students: 12-18

Advanced Behavioural Analysis & Questioning Techniques for Security Supervisors

  • Course duration: 9 days
  • Number of students: up to 12

Behavioural Analysis Train-the-Trainer

  • Course duration: 9 days
  • Number of students: up to 12

Behavioural Analysis Awareness

  • Target audience: General
  • Course duration: Half Day or Full Day
  • Number of students: Unlimited